People love our HR case management software, but is it right for you?
We know you're busy, with the typical HR team reporting increased caseloads, but perhaps you've got time for a quick chat about your requirements?
Used and Trusted by:
Take Control Of Your HR case management
Workpro is used by household names in the UK and overseas. It is a complete case management solution that helps you process and report employee casework consistently, stay ahead of compliance, ensure accuracy and maintain control”
"The team members are absolutely delighted with Workpro. They have picked up using the system brilliantly. It is intuitive and user friendly and you can easily work through the steps."
"Our staff tell us the system is more usable and more accessible, more powerful than systems they've used in the past."
"The Workpro team supported us to make our system as straightforward and simple to use as it can be, yet flexible enough to adapt to our changing business needs."
"Workpro is easy for our team to navigate. The product is also highly customizable, allowing us to reflect how we want our workflows to operate within the system."
"Workpro empowers us to do the things we need to do as an organisation and as individuals. It mirrors our approach to casework."
Manage Your HR issues with ease
Software dedicated to the complexities of HR case management
Workpro is designed to cater for all HR cases, from the simplest payroll issues to the most complex HR investigations.
Automate processes, track timelines at a glance and generate reports – all giving you the control and consistency you need to make sure that you’re dealing with employees fairly, each and every time.
Use it ‘off the shelf’ or customised to your processes, and benefit from workflow tools that support better outcomes while keeping things compliant.
HR case management software
Benefits at a glance
- Complete control at every stage
- Fair and consistent, every time
- Root cause and trend analysis
- Mitigate unnecessary risk
An all-in-one solution
Get up and running quickly
- 20 configurable HR case types
- User dashboards
- Alerts and reminders
- Letter and email templates
- Standard reports library
Designed for HR Professionals
Clear and intuitive case tracking
With a built-in standard reports library and flexible report writing tools. Well categorised data ensures accurate, meaningful reporting.
Key features
Log & track all casework
Case Capture
Quickly record all case details, however they come in - email, letter, web, phone, text or via our optional Workpro Connect portal.
20 Configurable HR Case Types
'Ready to go’ HR workflows guide users through the correct process. Configurable to match your policies.
Document Management
Store all documentation in the case record and easily bundle it for sharing. Optional PDF editing and redaction.
Respond &
resolve
Alerts & Reminders
Highly visible alerts, reminders and tasks drive action, while any vulnerabilities or risks are flagged.
Auto-populated Templates
Email and letter templates are auto-populated with case data, with seamless MS Word integration.
Case & Task Ownership
Allocate and reassign case owners for full accountability. Tasks can be manually or system-generated.
Management information
Reporting & Analysis
Built-in standard reports library and flexible report writing tools. Well categorised data ensures accurate, meaningful reporting.
Performance Monitoring
Track casework using comprehensive dashboards, case and task views, with any issues highlighted.
Quick and Advanced Search
Everything is searchable, down to document level, with flexible filtering. Linked Case or Precedent Case tags.
Security & maintenance
Access & Audit
Authorised access only, with case-level restrictions. Full audit trail. Data encryption. Single sign-on option. UK based, ISO 27001 data centres.
User Admin Tools
Key system elements are maintainable by authorised administrators. e.g. lookup lists, fields, user permissions.
Data Protection
The integral file management utility lets you manage data and records according to data protection policies.
Used and trusted globally
What our customers say
"It has been such a smooth transition from scoping, through training to launch. The system has been so well received by our case handlers. And any snagging, which there inevitably is, has been dealt with in a timely manner. It’s a big thumbs up from me!"
Stephanie Dunn, HR People Services Manager, TSB Bank.
See our software in action
Book a quick product overview
Book a product overview and find out why HR professionals love our cloud-based HR case management software.